Home   /   Services

Our Services

As a large-scale distribution group, we deliver more than 17,000 products from over 550 major Indian and multinational pharmaceutical companies to customers across the Delhi . Our in-house customer relations team ensures effective and fast response to all our major clients, thereby helping us process over 30,000 orders per month, and each delivered within 24 hours.

INFRASTRUCTURE

Establishing a large-scale distribution group in pharmaceuticals demands a tough task. It requires more than knowledge and expertise in mere logistics. From storing various drugs under controlled environmental conditions to providing fast and effective response to clients. We have ensured that the infrastructure setup of LPPL meets every single criteria on its own.

STORAGE WARE HOUSE

  • Air – conditioned, Dust free premises / CCTV surveillance area scanner
  • Cold – chain management
  • Safety & security measures - housekeeping, fire detection systems, fire - extinguishing tools & periodic pest control.

PROCESSING –INVENTORY CONTROL SYSTEMS

  • Software automation for Inventory Control and expiry tracking
  • Processing over 900 clienteles and 17,000 Products.
  • Customized software designed by Easy sol solution companies.

DISPATCH – DELIVERY SYSTEM

  • Dedicate dispatch within 24 hours.
  • 10 Scooter boys and 2 vans for normal order.
  • 2 vans for Hospitals orders

CUSTOMER SERVICE CENTRE

In house customer relations team

  • Dedicated Emergency Numbers for Key clients.
  • Operational 6 days a week.
  • Customize IT solutions.
  • Dedicated 2 wheelers for specialties and cold chain products.
  • cold chain chambers are maintained at 2-8 degrees and back up facility.
  • 24x365 days security and house-keeping.

The areas where our leaderships is undeniable are

  • Turnaround time < 6hours.
  • Both Products & quantity fill rate consistently above 96%.
  • High Basket Fill (are distributors for companies more than 85%).
  • Fill errors (Product/Strength) less than 0.2% in over 25000 items dispensed in a day.
  • All medicines are available at one roof to retailers and Hospitals under a corporate distribution culture.